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Free and Premium plans

Posted on Mar 06, 2016 16:31

LiveSupporti provides two plans - Free and Premium.

 

You can use one of the two based on your needs. Please have a look below to see the features they include.

 

Free plan

 

Includes one agent which can chat with your visitors.

You can add live chat to multiple websites.

There is no limitation about how many chats you can have simultaneously.

All chats are secured with SSL.

Chat history can be browsed for the last 14 days.

iOS and Android apps which you can use to chat with your visitors and receive notifcations for each new message.

150 unique chat sessions per month. This means that you can chat with 150 different visitors per month. One chat session contains multiple chats.

 

 

Premium plan

 

Includes all features from the Free plan plus the following:

You can remove the "Powered by LiveSupporti" text.

You can have 5 or more agents which can chat with your website visitors.

The chat box can be translated in any language you want.

You can change the colors of your chat box.

If you want you can upload your company logo which will be displayed in the chat box.

Your visitors can send you files and your agents also can send files to your website visitors.

You can assign your agents to different groups (departments) so they can chat with your visitors who have requests to specific group. For example, you can create two groups “Sales” and “Support”. Then you can assign your sales staff to the group “Sales” and your technical staff to the group “Support”.

When a visitor visits your website they can chose one of the two departments before starting the chat based on the question they have.

When you don't want to show the chat box to visitors from specific countries you can use a filter. Aslo you can hide the chat box from specific pages.

Your chat box can be displayed to your website visitors with different animations.

You can use shortcuts instead of typing the same answers over and over.

When none of your agents are online then you can receive offline messages which can be delivered to your mailbox as well.

You can customize the sound notifications.

The location of each visitor can be displayed on a map.

Using automatic messages, you can be more proactive and increase your sales.

Each of your agents can upload his/her own photo.

Your visitors can rate your chats.

You can use emoticons during the chat.

Different pages from your website can display different automatic messages.